Politique d’expédition

We currently ship to the United States and Canada.

Most orders are processed within 2 business days. Orders shipping within the contiguous United States qualify for free standard shipping and are typically delivered within 3–4 business days after shipment.

Orders shipping to Alaska, Hawaii, Puerto Rico, the U.S. Virgin Islands, and other eligible U.S. territories may have calculated shipping rates shown at checkout. Available shipping methods and delivery times may vary by destination.

Canadian orders ship via FedEx International Connect Plus when available. Duties and import taxes are calculated and collected at checkout, so Canadian orders are shipped Delivered Duty Paid (DDP), meaning there should be no additional duties or import taxes due at delivery.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional time in transit for delivery, especially for orders shipping outside the contiguous United States or internationally. If there will be a significant delay in shipment of your order, we will contact you by email or phone.

If you have any questions or concerns, please call us (678) 809-3008 or send an email to sales@waterwisegroup.com.